Terms & Conditions

1. Eligibility

You must be at least 18 years old and legally able to enter into a binding contract. You are responsible for ensuring that your use of our products and any associated trading platform is lawful where you live and trade.

You may not purchase or use a product where doing so is prohibited by applicable law or sanctions.

2. What your purchase includes

Market Trend Pro

MTP includes access to the MTP platform, indicator, dashboard, signals, and private Discord group. Your purchase may provide annual access, lifetime access, or access through an MTP + CEP bundle, as stated in your offer and checkout.

Stock Trend Pro

STP includes access to the private Stock Trend Pro software and private Discord group, together with the setup assistance, tutorials, and support provided for that product.

Crypto Edge Pro

CEP includes access to the private Crypto Edge Pro software and private Discord group, together with the setup assistance, tutorials, and support provided for that product.

Lifetime access

“Lifetime” means the operating lifetime of the purchased product, rather than your lifetime. MTP lifetime access includes the platform, indicator, dashboard, signals, private Discord group, support, and product updates while MTP continues to operate.

Lifetime access does not mean that every separate product we introduce in the future is included.

3. Trading responsibility and risk

Our products provide educational tools, software, strategies, signals, and related support. They do not provide personalized financial, investment, legal, or tax advice.

Trading involves substantial risk. You may lose some or all of your trading capital. Leverage, margin, automated trading, and volatile markets can increase losses, and some trading arrangements may expose you to losses exceeding your initial investment.

We do not guarantee profits, a particular return, or protection from losses. You decide whether and how to use a product and remain responsible for your accounts, trades, position sizes, risk settings, and monitoring.

We do not take custody of your trading funds or operate your brokerage or exchange account for you. Do not send us your account passwords, withdrawal credentials, or API secrets.

4. Prices, annual billing, and price locks

Your offer and checkout identify the purchase price, currency, payment arrangement, and any taxes collected with the purchase.

Annual subscriptions paid through an automatic payment method renew yearly unless cancelled before the next renewal. You authorize the applicable payment provider to collect those renewal payments.

Your annual renewal price remains locked while that subscription stays active. If you cancel and later purchase again, the price of the new purchase becomes your new locked renewal price. For example, cancelling a $1,200 annual subscription and later rejoining at $2,000 locks the new subscription at $2,000, not $1,200.

Cryptocurrency renewals are handled manually through payment links. We do not automatically debit your wallet. If you do not renew, access ends when the paid period expires.

Free second year after a losing first year (MTP annual plans)

If you purchased an MTP annual plan and your first year ends in a net trading loss, we will give you your second year free. This applies to your initial annual purchase only. It does not apply to MTP lifetime access, STP, or CEP, and it is not a refund.

• Qualifying loss: your net trading result for the 12-month period from your purchase date is a loss. Please provide reasonable evidence of that result, such as exchange or brokerage statements covering the period.
• How to request: email us from your purchase email address at least 7 days before your first renewal date. We will confirm eligibility and apply the free year before your renewal is charged.
• What happens next: your access continues through the free second year with no charge. Your regular annual renewal then resumes automatically one year later, at the same locked renewal price you originally purchased at, unless you cancel before that renewal.
• Cancelling: if you cancel instead, your access ends at the end of the free year, and no further payment is taken.

This offer applies once per customer. It does not guarantee any trading result and does not change the risk disclosures in section 3.

5. Cancelling annual access

• Stripe: Cancel through your available billing portal, or email us to request a cancellation link.
• PayPal: Cancel the automatic payment in your PayPal account, or contact us for assistance.
• Cryptocurrency: There is no automatic renewal to cancel. Do not pay the next renewal link if you do not wish to continue.

Cancellation stops future renewals. You retain software, platform, and private Discord access included in your plan until the end of the paid period, unless that period is refunded or access is terminated for a breach of these Terms.

If we receive your cancellation email before renewal but process it after the charge occurs, we will refund that renewal payment.

6. MTP and STP refunds

Initial purchases

You may request a refund before submitting the onboarding form for the product you purchased.

Once you submit the relevant onboarding form, the initial purchase becomes non-refundable. The form includes an acknowledgment of this policy. This does not affect rights or remedies that cannot legally be excluded.

The separate CEP guarantee in section 7 remains available for qualifying CEP purchases, including the CEP portion of an MTP + CEP bundle.

Annual renewal payments

You may request a refund of an MTP or STP annual renewal payment within 14 calendar days of that payment, including where you forgot to cancel.

A refunded renewal is cancelled, and access for the refunded renewal period ends. The initial-purchase onboarding restriction does not remove this renewal-refund option.

7. CEP initial-purchase guarantee

The CEP guarantee applies only to your initial purchase. It does not restart with annual renewal payments.

Qualifying usage

To qualify, the CEP bots must have been connected to your exchange account and operational for at least 30 qualifying days.

• Days without trade signals count if the bots were connected and operational.
• Days when a software fault prevents operation do not count toward the required 30 days.
• A software-fault interruption pauses the qualifying-day count; it does not erase days already completed.
• You must provide reasonable evidence of operation, such as dated connection or operation logs, with exchange records where relevant.

When to request your refund

After completing 30 qualifying operating days, you may request a refund from day 31 through day 60 after your initial purchase. Purchase day is day 1.

Verified software-fault downtime extends the day-60 deadline by the number of affected days. Report faults promptly in the private support group so we can help and document the interruption.

A qualifying refund does not depend on demonstrating trading losses. You must satisfy the operating-period and evidence requirements above.

Once the refund is issued, CEP software and private-group access end.

MTP + CEP bundles

For an MTP + CEP bundle, an eligible CEP refund equals 50% of the original bundle payment. CEP access ends, and you keep MTP lifetime access.

For example, an eligible CEP refund on a $2,000 bundle returns $1,000 while preserving MTP lifetime access.

8. Requesting and receiving a refund

Email [email protected] from the email address used for purchase. Include your product, order or payment details, and any usage evidence required for a CEP claim.

We issue eligible refunds within seven business days of receiving your request. Your payment provider may take additional time to make the funds available.

Refunds are sent to the original payment method where possible. We do not deduct our own processing or administration fee from the applicable refund amount. Any fee independently charged by your bank, payment provider, exchange, or network is outside our control, subject to applicable law.

For cryptocurrency payments, we refund the applicable original U.S. dollar purchase value, converted into cryptocurrency at the exchange rate at the time we issue the refund. We do not promise to return the same number of coins or tokens originally paid.

For example, if the applicable refund is $1,000, we send $1,000 worth of cryptocurrency at refund time, rather than the original coin quantity. Independent provider or network fees may affect the amount ultimately received.

9. Setup assistance and ongoing support

Support is provided through the dedicated private Discord group for your product. It includes setup assistance, technical troubleshooting, and questions about using the system.

Support remains available throughout active access: through your paid period for annual plans, and throughout the product’s operating lifetime for lifetime plans.

We work with you to investigate technical problems. You may be asked for error messages, logs, screenshots, or other reasonable information needed to diagnose a problem. Never share passwords, API secrets, or withdrawal credentials.

Support is not a managed trading service or a promise of immediate replies, uninterrupted operation, or a particular trading outcome. Nothing in our refund policies removes any mandatory remedy for a product we fail to supply or a defect for which applicable law requires a remedy.

10. Licence and permitted use

Your purchase grants you a personal, non-exclusive, non-transferable licence to use the purchased product for your own trading and educational purposes during your access period, subject to payment and compliance with these Terms.

Product access does not transfer ownership of our intellectual property. Unless expressly permitted in writing, you may not:

• Share accounts, credentials, software, signals, dashboards, tutorials, or private community materials with others.
• Resell, sublicense, publish, redistribute, or copy protected product materials.
• Reverse engineer protected software or attempt to bypass licensing, security, or access controls, except where applicable law permits otherwise.
• Use our products to operate a resale signal service, managed-account service, or other commercial service for third parties without our written permission.

Any third-party component supplied under its own licence remains governed by that licence.

11. Third-party services

Our products may interact with independent brokers, exchanges, payment providers, Discord, and other service providers. Those providers operate under their own terms.

We do not control their availability, fees, account restrictions, security, execution, or service changes. You remain responsible for your third-party accounts and trading activity.

This does not remove our responsibility to provide the product and support we have agreed to supply.

12. Product updates and availability

We may release fixes, maintenance, and updates intended to improve our products. Temporary interruptions may occur while maintenance or technical work is performed.

We will make reasonable efforts to communicate material changes affecting product access. Updates do not change an existing buyer’s locked renewal price or the refund rights agreed at purchase.

We do not promise that every interface, individual feature, or third-party integration will remain unchanged indefinitely. Mandatory rights relating to non-delivery, defects, or material changes remain unaffected.

13. Suspension or termination

We may suspend or terminate access for non-payment, unauthorized sharing, unlawful activity, fraud, serious abusive conduct, interference with security, or another material breach of these Terms.

Where practical, we will explain the reason and allow an opportunity to correct a remediable breach. Immediate suspension may be necessary to address fraud, security risks, or serious misuse.

Termination for a material breach does not create a contractual right to a refund, without affecting any rights that cannot legally be excluded.

14. Disclaimers and limitation of liability

To the extent permitted by law, we do not guarantee that our products will be error-free, continuously available, suitable for every customer, or capable of producing a particular trading result.

To the extent permitted by law, Market Training Group LLC and its owners, employees, and contractors are not liable for indirect or consequential losses, lost profits, missed trading opportunities, or trading losses arising from your use of a product.

To the extent permitted by law, our total liability arising from a product is limited to the amount you paid for that product during the 12 months preceding the event giving rise to the claim.

These limitations do not reduce an expressly promised refund, exclude liability that cannot legally be excluded, or remove mandatory consumer rights and remedies.

15. Responsibility for third-party claims

To the extent permitted by law, you are responsible for reasonable losses and costs we incur from third-party claims caused by your unlawful conduct, unauthorized redistribution of our materials, or material breach of these Terms.

This does not make you responsible merely because you make a trading decision, lose money, submit an honest complaint, or exercise a legal right. It does not require you to cover claims caused by our own negligence or misconduct.

16. Billing problems and payment disputes

If you believe there is a billing error or access problem, contact us so we can investigate and help resolve it.

Nothing in these Terms prevents an honest payment dispute or the exercise of rights available under applicable law or your payment provider’s rules. Knowingly false or fraudulent claims may be treated as a breach of these Terms.

17. Changes to these Terms

We may update these Terms and give notice of the updated version. Changes apply to future purchases made after that notice.

An update does not retroactively change the terms of an existing purchase or ongoing subscription, including its locked renewal price and agreed access and refund rights, unless you separately agree or applicable law requires a change.

18. Applicable law and consumer rights

These Terms are governed by the laws of Hawaii, United States, subject to mandatory consumer protections that apply to you. Disputes will be brought in the appropriate state or federal courts in Hawaii unless applicable law gives you the right to bring a claim elsewhere.

Our commercial refund policies are additional to any rights that cannot legally be excluded. Submitting an onboarding form does not, by itself, remove mandatory legal rights.

Where immediate delivery of digital content requires separate express consent and acknowledgment concerning a statutory withdrawal right, we must obtain that consent and acknowledgment. A general reference to these Terms is not a substitute.

19. Contact

Market Training Group LLC
Hawaii, United States
[email protected]