Privacy Policy

Market Training Group (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit markettraininggroup.com, purchase or use our products, join our community, or otherwise interact with us.

This policy applies to Market Trend Pro (“MTP”), Stock Trend Pro (“STP”), Crypto Edge Pro (“CEP”), our websites, checkout pages, email communications, Discord communities, support channels, and related services.

For privacy questions or requests, contact us at [email protected].

1. Who is responsible for your information

Market Training Group is the business responsible for the personal information covered by this policy.

Market Training Group
Hawaii, United States
[email protected]

2. Information we collect

We collect information you provide directly, information created when you use our services, and information received from providers that help us operate the business.

Information you provide

This may include your name, email address, phone number, billing address, country, messages, support requests, onboarding information, and information you provide through forms, checkout pages, Discord, or email.

Purchase and payment information

When you make a purchase, our payment providers may collect your name, billing address, payment method, payment status, transaction amount, applicable tax information, and transaction identifier. We do not store complete payment-card details.

Technical and usage information

We may collect IP address, browser, device and operating-system information, pages viewed, referring URL, approximate location derived from IP address, product-access information, and communications preferences.

Crypto Edge Pro

CEP may require you to create and connect an API key from your own cryptocurrency exchange account. You retain custody and control of your exchange account and capital. Market Training Group does not have access to customer API keys, exchange passwords, or withdrawal credentials.

3. How we use information

We use personal information to:

  • Process purchases, payments, refunds, taxes, renewals, and account administration.
  • Deliver product access, onboarding, software, indicators, dashboards, tutorials, and community access.
  • Provide technical support and respond to questions.
  • Send transactional communications, including receipts, access instructions, renewal notices, service updates, and security notices.
  • Send marketing communications where you have consented or where otherwise permitted by law.
  • Maintain, secure, troubleshoot, and improve our services.
  • Detect fraud, abuse, unauthorized sharing, chargebacks, or breaches of our Terms & Conditions.
  • Comply with legal, tax, accounting, and regulatory obligations, and establish, exercise, or defend legal claims.

We do not sell personal information.

4. Legal bases for processing

Where applicable privacy law requires a legal basis, we process personal information because it is necessary to perform our contract with you, comply with a legal obligation, pursue our legitimate interests in operating and protecting our business, or because you have given consent.

You may withdraw consent at any time. Withdrawal does not affect processing undertaken before withdrawal or processing we are otherwise legally permitted to continue.

5. How we share information

We share personal information only as needed to operate our business, deliver the services, comply with law, or protect our rights. Depending on the product and your interaction with us, recipients may include:

  • Payment providers, including Stripe, PayPal, Fast Pay Direct, and NOWPayments.
  • Customer relationship, checkout, marketing, and communications providers, including GoHighLevel.
  • Email, hosting, security, technical-support, and service providers used to operate the products.
  • Discord, TradingView, Interactive Brokers, Bitget, Hyperliquid, and other third-party platforms you choose to use with our products.
  • Professional advisers, insurers, banks, auditors, regulators, law-enforcement bodies, courts, or other parties where required by law or reasonably necessary to protect our rights.
  • A buyer or successor in connection with a merger, financing, reorganization, or sale of business assets.

Our providers may process information outside your country. Where required, we use appropriate safeguards for international transfers.

6. Cookies and similar technologies

We use essential cookies and similar technologies needed to operate the website and checkout process. We do not currently use third-party analytics or advertising pixels.

You may manage cookies through your browser settings. Disabling essential cookies may affect site or checkout functionality.

7. Marketing communications

We may send promotional email or SMS communications only where you opt in or where otherwise permitted by law. You can unsubscribe from promotional emails through the unsubscribe link in an email. To stop SMS messages, reply “STOP.” Opting out does not stop transactional messages concerning purchases, access, billing, security, or service changes.

8. Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including tax, accounting, fraud-prevention, dispute-resolution, legal, and recordkeeping obligations. We delete or anonymize information when it is no longer needed, unless we are required or permitted to retain it longer.

9. Your privacy rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, restriction of, or transfer of your personal information; object to certain processing; withdraw consent; opt out of direct marketing; and complain to a relevant privacy authority.

To make a request, email [email protected]. We may need to verify your identity before fulfilling the request.

10. Security

We use reasonable administrative, technical, and organizational measures to protect personal information. No online system is completely secure, and we cannot guarantee absolute security.

11. Third-party platforms and links

Our services may link to or integrate with third-party platforms, including payment providers, Discord, TradingView, Interactive Brokers, Bitget, and Hyperliquid. Their privacy practices are governed by their own policies. Review those policies before providing information or connecting an account.

12. Children

Our services are not intended for anyone under 18. We do not knowingly collect personal information from children.

13. Changes to this policy

We may update this policy when our practices, products, providers, or legal obligations change. We will post the updated version here and revise the “Last updated” date.

14. Contact

Market Training Group
Hawaii, United States
[email protected]

© Market Training Group LLC. All rights reserved.